Introduction
This Privacy Policy describes how Riseport Pty Ltd ("Riseport", "we", "us", or "our") collects, uses, and discloses personal information when you use our Product in Australia.
Information We Collect
We collect the following types of personal information:
- Identity Data: Your first name, last name, and contact information (e.g., email address, phone number).
- Property Data: Address and other relevant details of the properties you manage within our Product.
- Financial Data: Bank account details and other financial data related to your properties.
- Technical Data: IP address, browser type, device information, and other technical data automatically collected when you use our Product.
- Usage Data: Information about how you use our Product, including the features you use and the actions you take.
We do not actively collect sensitive information.
How We Collect Information
We collect information in the following ways:
- Directly from you: When you create an account, provide property details, or contact us.
- Automatically: When you use our Product, we automatically collect technical data and usage data.
- From third parties: We may receive information about you from third parties, such as credit bureaus or data providers, to enhance our services.
Why We Collect Information
We collect information for the following purposes:
- To provide and improve our Product: We use your information to operate our Product, provide customer support, and improve our services.
- To communicate with you: We use your information to send you updates, newsletters, and other communications.
- To comply with legal obligations: We may use your information to comply with applicable Australian laws and regulations.
Disclosure of Information
We may disclose your information to the following third parties:
- Service providers: We may share your information with service providers who assist us with payment processing, data storage, and other essential functions. Our primary service provider is Microsoft Azure.
- Business partners: We may share your information with business partners who offer products or services that may be of interest to you, but only with your explicit consent.
- Legal authorities: We may disclose your information to legal authorities if required by Australian law or legal process.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. This includes storing your data on secure servers in Australia and the US, and implementing appropriate physical, electronic, and managerial procedures.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to your information.
- Correction: You can request correction of inaccurate or incomplete information.
- Deletion: You can request deletion of your information.
- Objection: You can object to the processing of your information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@riseport.co
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website.
